How to Troubleshoot issues with accessing Cornerstone Systems

Please follow the instruction on how to access Cornerstone Systems through myRutgers portal.

Issue #1: If you have any problem login to myRutgers portal please contact:

Help Desk Support



New Brunswick

848-445-HELP (4357)





Issue #2: If you did not see the cornerstone tab (please see the screenshot below):



Please contact:

myRutger suppot

Issue #3: If you are having issues after clicking on one of the Cornerstone system tiles (please see the example screenshot below): 2016-10-02 21-54-14

screenshot-ecbg-test login us2 oraclecloud 2016-10-17 11-10-29

Please contact:

Help Desk

Contact Information

Financial Management

Monday-Friday, 8:00 a.m.-5:00 p.m. Eastern
Phone: (848) 445-2100
Email: finance_helpcenter@finance.rutgers.eduCalls and emails will be returned within one business day.Helpful resources and frequently asked questions are here!

Human Resources and Payroll

Monday-Friday, 7:30 a.m.–5:00 p.m. Eastern
Phone: (848) 932-3888
Email: hrpayroll_helpcenter@hr.rutgers.eduHelpful resources and frequently asked questions are here!For questions about open enrollment, please contact:
Phone: (848) 932-3990

Procurement (RU Marketplace) and Expense Management

Monday-Friday, 8:00 a.m.–5:00 p.m. Eastern
Phone: (848) 932-4375
Email: procurement_helpcenter@finance.rutgers.eduRU Marketplace
Helpful resources and frequently asked questions are here!Expense Management
Helpful resources and frequently asked questions are here!

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