Emergency Notification System (ENS)

Emergency Notification System (ENS) is used at Rutgers University to send emergency text messages to alert subscribed users on their cell phones during situations of emergency as deemed by Public Safety. Periodically, ENS alerts are also sent out for the purposes of system test.

ENS Information

  • ENS Subscription

    All users choose to subscribe (opt-in or opt-out) to ENS and can choose which campuses to receive ENS alerts as well as update cell phone numbers where ENS alerts are sent. A valid Rutgers NetID is required to subscribe to ENS. What is a NetID?

    Manage your ENS subscription

  • ENS Help

    Help for ENS can be found here.

  • ENS Administration

    Authorized users only can compose and send ENS alerts.

    Send an ENS alert

  • ENS Sample Alert Message

    Below is a sample only of what an ENS alert looks like on a cell phone with text messaging capability. An ENS alert has a prefix and suffix added to the beginning and end of the actual alert message.

    RU-ALERT: Building on fire 123 Main St. Stay away from area. 04/16/2010 15:14

    RU-STATUS: Level 4 Emergency Closure 4pm today until 1pm tomorrow. 01/26/2015 09:39

    The ENS alert prefix (RU-ALERT:) identifies a text alert message as coming from Rutgers. The ENS alert suffix (MM/DD/YYYY 24HH:MM) identifies the date and time that a text alert was sent, to show the intended order of alerts in case they are received out of order on cell phones.

  • ENS Service Info

    Background: ENS was deployed at Rutgers University soon after the events at Virginia Tech in 2007.  The use of SMS to send emergency text messages to subscribed users was a conscious decision but never intended to be the only means of emergency notification.  In July 2019 ENS was replaced by an enhanced system powered by the RAVE Mobile Safety cloud-based system.  The nature of SMS reliability is due to many factors outside the control of Rutgers and as such there will almost always be some who do not receive a text message or receive it slower (delayed delivery).

     

    Short Codes: There are multiple short codes used by ENS, including but not limited to:

    • 67283
    • 81437
    • 78015
    • 77295
    • 826787
    • 226787

    Blocking Short Codes: It is recommended to NOT BLOCK these short codes AND any others not listed above in order to receive ENS alert messages from Rutgers University. Some cell phone carriers and/or service providers may block short codes to prevent SPAM. Contact your carrier/provider for more information on short codes and how to prevent blocking of a specific short code for receipt of emergency notifications. You may send STOP to any of the short codes used, however, sending STOP to any of these short codes will ALSO stop you from receiving any RAVE SMS notifications from any other RAVE customers (e.g., if you receive any notifications from k-12 schools, employer, etc… via RAVE).

Related Articles