Emergency Notification System (ENS)

Emergency Notification System (ENS) is used at Rutgers University to send emergency text messages to subscribed users’ cell phones during situations of emergency as deemed by Public Safety. Periodically, ENS messages are also sent out for the purposes of system test.

Help for ENS can be found here.

Choose to subscribe (opt-in or opt-out) to ENS!

ENS Information

  • ENS Administration

    Authorized users only can compose and send ENS messages.

    Send an ENS message

  • ENS Subscription

    All users choose to subscribe (opt-in or opt-out) to ENS and can also update cell phone numbers where ENS messages are sent.

    A valid Rutgers NetID is required to subscribe to ENS. What is a NetID?

    Manage your ENS subscription

  • ENS Messages In Last 24 Hours

    Actual ENS messages sent out in the last 24 hours. The page will display “No Message(s) sent in the last 24 hrs” IF there are NO MESSAGES in the last 24 hrs.

    View ENS messages in last 24 hours

  • ENS Message Reports & Announcements

    Statistics reports are available on ENS messages sent previously.

    View ENS reports

    View ENS Announcements

  • ENS Sample Alert Message

    Below is a sample only of what an ENS message looks like on a cell phone with text messaging capability. An ENS message has a prefix and suffix added to the beginning and end of the actual message.

    RU ALERT: Building on fire 123 Main St. Stay away from area. 04/16/01 03:14:53 EDT

    RU STATUS: Level 4 Emergency Closure 4pm today until 1pm tomorrow. 01/26/15 09:39:07 EST

    The ENS message prefix (RU ALERT:) identifies a text message as coming from Rutgers. The ENS message suffix (mm/dd/yy hh:mm:ss timezone) identifies the date, time and time zone that a text message was sent, to show the intended order of messages in case they are received out of order on cell phones.

  • ENS Service Info

    Background: ENS was deployed at Rutgers University soon after the events at Virginia Tech in 2007. The use of SMS to send emergency text messages to subscribed users was a conscious decision but never intended to be the only means of emergency notification. The nature of SMS reliability is due to many factors outside the control of Rutgers and as such there will almost always be some who do not receive a text message or receive it slower (delayed delivery).

    Short Code and Blocking: The short code used by ENS is 991-34 and it is recommended to NOT BLOCK this short code in order to receive ENS messages from Rutgers University. Some cell phone carriers and/or service providers may block short codes to prevent SPAM. Contact your carrier/provider for more information on short codes and how to prevent blocking of a specific short code for receipt of emergency notifications.

    View Rutgers Mobile Phone Usage Agreement
    What is SMS?
    What is a short code?
    What is SPAM?

Related Articles